Meet the next generation of our Medium Hackney Backpack – reimagined for even greater practicality while staying true to its timeless, streamlined look. Crafted sustainably and ethically from 100% recycled, water-resistant fabric, this upgraded design now includes a single larger front pocket, giving you more room to store the things you need to grab quickly on the go.

We’ve carefully refined the details to make this backpack as functional as it is stylish. The roll-top closure combines a smooth zip with extra-strong magnets, so your belongings stay secure while remaining easy to access. On each side, you’ll find long slip pockets designed to hold your water bottle, umbrella, or other essentials. Inside, extra back paddinghas been added to give you greater comfort and support – ideal for busy commutes, long travel days, or weekend adventures.

Thoughtful organisation is built in, too. An elastic hook inside keeps keys or smaller accessories safe, while a metal hook on the strap makes it easy to clip on your reusable water bottle, purse, or travel card holder for quick access.

The Medium Hackney Backpack is the perfect blend of sustainability, durability, and everyday style – ready to take you from work to play, city to countryside, and everywhere in between.

• Dimensions: 33cm × 25.5cm × 12.5cm (+12cm roll top extension)
• Capacity: 11L, expandable to 14.5L with roll top
• Weight: 389g
• Sustainably made from 17 recycled plastic bottles, preventing waste from reaching our oceans and creating a durable, water-resistant fabric – all without harmful PFA coatings.
• Fabric & details: Outer, inner lining, and labels are made from 100% recycled plastic bottles; zipper crafted from 100% recycled materials.
• Smart carry handles feature hidden magnets to keep them neatly together, replacing fiddly snaps.
• Roll-top closure with 12cm extension adds extra capacity and closes effortlessly with hidden magnets.
• Two side slip pockets fit a water bottle and umbrella with ease.
• Front pocket for quick access to daily essentials.
• Discreet anti-theft pocket positioned between the back padding and main compartment for added security.
• Comfort-focused padding on the back panel and shoulder straps, lined with 100% recycled materials.
• Padded laptop pocket fits most 13-14” laptops, plus two additional small compartments for organisation.
• Secure zipped pocket inside for valuables.
• Two handy hooks – one inside and one on the strap – to keep keys, a purse, or reusable water bottle within reach.
• Extra anti-theft access via a hidden side zip for peace of mind while travelling.

Delivery Information

UK, Islands & Highlands

• Standard Delivery (3–5 working days via Royal Mail, proof of delivery): £3.95, free on orders over £70.
• Express Tracked Delivery (1–2 working days via Royal Mail): £6.50.
• Orders placed after 1pm are dispatched the next working day.
• If you’d like your order shipped via another courier, please contact us before placing your order.

Northern Europe

• Standard Delivery (5–15 working days, subject to customs): £11.00 flat rate.
• Shipped from the UK on a Delivery Duties Unpaid basis (export taxes covered, import duties payable by the customer on arrival).
• Customs delays may extend delivery times.
• Countries include: Austria, Czechia, Guernsey, Hungary, Ireland, Jersey, Poland, Slovakia, Armenia, Belarus, Belgium, Bulgaria, Cyprus, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Gibraltar, Greenland, Iceland, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Mayotte, Moldova, Monaco, Netherlands, Norway, Romania, Sweden, Switzerland, Türkiye, Ukraine, Azerbaijan, Kazakhstan, Kyrgyzstan, Russia, Turkmenistan, Uzbekistan.

Southern Europe

• Standard Delivery (5–15 working days, subject to customs): £15.00 flat rate.
• Orders shipped from the UK on a Delivery Duties Unpaid basis. Import duties must be settled by the customer.
• Countries include: Albania, Andorra, Bosnia & Herzegovina, Croatia, Greece, Vatican City, Italy, Malta, Montenegro, North Macedonia, Portugal, San Marino, Serbia, Slovenia, Spain.

Rest of the World

• Standard Delivery (5–20 working days, subject to customs): £20.00 flat rate.
• Please note: products are delivered via third-party carriers and outside our direct control. Customs checks and charges are the responsibility of the recipient.

Sending as a Gift

• All orders are paper-free: no invoices are included.
• Items are wrapped in Kind Bag tissue paper — perfect for gifting straight to the recipient.
• Our mailing cartons are letterbox-friendly (up to 6 medium bags).
• Add a personalised message at checkout (shown on the packing slip, not on the product).

Returns & Refunds

We hope you love your Kind Bag. If not, you may return it within 30 days for a refund (non-sale items only).

How to Return

1. Email hello@kindbag.co within 30 days to request your return.
2. Ensure your bag is unused, in its original packaging with labels and tags.
3. Include your order number (on the outside of the parcel + a note inside).
4. Post your parcel to:

Kind Bag Returns

Wonderpack Eco

HPC Building

1 Consort Way

Burgess Hill

RH15 9TJ

• We recommend using tracked shipping and insuring your parcel — you are responsible until it reaches us.
• Return shipping costs are the responsibility of the customer.

Refunds

• Refunds will be issued to your original payment method within 7 working days of receiving your return in good condition.
• Please note: original shipping costs are non-refundable.

Faulty Products

If your item is faulty, email us at hello@kindbag.co with photos before returning. We will resolve the issue quickly.

Questions?

For any queries about delivery or returns, please contact us at hello@kindbag.co — we’re here to help.