Tuscan Sun Yellow | “Hackney” 2.0 Backpack | Medium

Reusable Bags

Medium Reusable Bag - 39 x 64 x 17 cm (15 x 25 x 6.7 in). Pouch - 14 x 15 x 1 cm (5.5 x 5.9 x 0.4 in)

Mini Reusable Bag - 26 x 43 x 14 cm (10 x 17 x 5.5 in). Pouch - 13 x 11 x 1 cm (5 x 4.3 x 0.4 in)

XL Reusable Bag - 46 x 84 x 23 cm (18.1 x 33 x 9 in.)Pouch - 16 x 14 x 1.5 cm (6.3 x 5.5 x 0.6 in) 

Backpacks

Hackney Backpack | Mini - 26 (+12 roll top) x 22 x 12cm. Capacity of 6.8 litres, 10 litres with roll top  

Hackney Backpack | Medium - 33 (+12cm roll top) x 25.5 x 12.5cm. Capacity of 10 litres, 14 litres with roll top 

Hackney Backpack | Large - 38 (+17 roll top) x 30 x 14cm. Capacity of 19.7 litres, 23 litres with roll top 

Weekender Bags

L 44 (L 53 when unbuckled) x W 21.5 x H 35.5cm 

Tote Bags

Body: 40 x 41 x 10cm. Handle drop: 27cm

Pouches

Small: 17 x 14 x 7cm / Medium: 24 x 19 x 12cm / Large: 36 x 26 x 16cm

Laptop Sleeves

Medium Laptop Sleeve (13inch) - 33 x 25 x 2 cm

Large Laptop Sleeve (16inch) - 37 x 28 x 2cm

Lunch Bags

L22 x W14 x H33 cm (H24cm when rolled)

Reusable Bags, Backpacks, Weekenders, Totes, Lunch Bags, Pouches, Mesh Bags:

Machine-Wash at 30°C on a Delicate Setting (Spin Cycle Speed at 600-800 rpm). Please do not Tumble Dry. 

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Laptop sleeves:

Hand Wash Only

Standard Delivery with a proof of delivery (3-5 working days / Royal Mail) at £3.95, free for orders over £60.

Express Tracked Delivery (1-2 days / Royal Mail) at £6.50.

All orders placed after 1pm will be dispatched on the next working day.

We use Royal Mail for both Standard and Express delivery for mainland UK. If you require your order to be sent with any other courier, please do get in touch with us before placing an order. 

Standard Delivery (3-8 working days) at a flat rate of £11.00.

Please note that your order will be shipped from UK and with the Delivery Duties Unpaid, where the seller is responsible for the export taxes only. It is the buyers responsibility for paying the import taxes upon receipt of the item. The buyer can pay these at the local post office/online.

Countries include:

Austria, Czechia, Guernsey, Hungary, Ireland, Jersey, Poland, Slovakia, Armenia, Belarus, Belgium, Bulgaria, Cyprus, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greenland, Iceland, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Mayotte, Moldova, Monaco, Netherlands, Norway, Romania, Sweden, Switzerland, Türkiye, Ukraine, Azerbaijan, Kazakhstan, Kyrgyzstan, Russia, Turkmenistan, Uzbekistan.

Standard Delivery (3-8 working days) at a flat rate of £15.00.

Please note that your order will be shipped from UK and with the Delivery Duties Unpaid, where the seller is responsible for the export taxes only. It is the buyers responsibility for paying the import taxes upon receipt of the item. The buyer can pay these at the local post office/online.

Countries include:

Albania, Andorra, Bosnia & Herzegovina, Croatia, Greece, Vatican City, Italy, Malta, Montenegro, North Macedonia, Portugal, San Marino, Serbia, Slovenia, Spain.

All of our deliveries are paper free meaning no invoice will be included! Ready wrapped in Kind Bag tissue paper we would love for you to send your gift straight from us to the recipient - rest assured there'll be no billing information included in your order.

Our mailing carton is also letterbox friendly for contactless delivery (up to 6 medium bags). You can also add your own message to the packing slip - add your message at the cart page before you checkout. 

Standard Delivery (3-17 working days) at a flat rate of £20.

Note: You must include your order number (emailed with your order invoice when the purchase was originally made) on the outside of your parcel, in order for the return to be processed correctly.

We really hope you love your Kind Bag but if for any reason you are not happy or change your mind please email us within 14 days of your purchase and we will be happy to offer a refund on non-sale items.

Please ensure the product is returned unused, in its original condition and in the original packaging, including labels and tags. Please post back the item to the address below with a note inside stating your order number and reason for return. 

Kind Bag Wonderpack Eco

Wonderpack Eco

HPC Building

1 Consort way

Burgess Hill

RH15 9TJ

We recommend that you send the parcel with tracking and use a delivery service that insures you of the value of the goods as the item is your responsibility until it reaches us. You will be responsible for covering the cost of returning your order. Any issues please email us as soon as possible.

A full refund will be credited to your original payment method within 7 working days of us receiving the returned goods so long as they arrive in the correct condition. Please note that the postage charge from your original order is not refundable.

We expect all our bags to arrive in perfect condition and be of excellent quality. However, if there is any fault with your product please get in contact with us at hello@kindbag.co and we will resolve the issue as quickly as possible. Please ensure you take photographs of the fault before posting it back to us.

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Bag Recycling

Kind Bags are designed to last a lifetime however sometimes we know wear and tear gets the best of us all! If your Kind Bag has come to the end of its lifecycle (post its 2-year warranty) and you would like to recycle it please contact us at hello@kindbag.co and we will let you know the best address to send it to for recycling!

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Questions and Concerns

Please email us at hello@kindbag.co should you have any questions or concerns about returning your order.

100% recycled & recyclable material in all Kind Bags eliminating the need for single-use plastic bags. Vegan and cruelty free. High-quality, premium, strong material that is water-resistant and lightweight.

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There're so many different bags out in the market to choose from - from cotton, plastic, paper and more. There's of course a reason why we're going for 100% recycled RPET material.

Unfortunately some "eco" bags are not actually ecological for the environment. Except for the plastic pollution in the ocean and landfill, plastic bags are actually the most environmentally-friendly option. Cotton and paper bags actually cost so much more energy to produce, and you need to reuse 7,000 to 20,000 times to have same cumulative environmental impact (water use, energy use, etc.) as a classic plastic bag (source: Denmark’s ministry of environment and food).

So, we believe retrieving plastic waste before polluting the ocean or be stuck in landfill  for several hundred years, is a kinder option for our reusable bags. 

In a world where sustainability and female empowerment are at the forefront of global conversations, two organisations have come together to make a powerful impact. Kind Bag, a brand dedicated to adding colour to everyday lives through sustainably made bags designed by women, has partnered with Women's Earth Alliance (WEA), a nonprofit committed to empowering women to protect our planet. By purchasing a Kind Bag you are supporting the Woman's Earth Alliance and bettering the world, find out more here.